Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech companies based in Dubai?
Then, don't lose another second! Come onboard and be a part of this exciting adventure of growth and success and take over a key role in Exclusive Partner Ops Executive.
Join us and just shine with us!
What we expect from you:
- Owning and managing the flow of bookings and providing a cohesive bookings experience for our customer throughout the process.
- Optimizing operational daily activities, monitoring performance of partners, and driving business growth.
- Supporting business operations to achieve organizational goals and objectives.
- Identifying improvement opportunities in exclusive operation and implementing measures.
- Managing proactively, controlling and monitoring activities against our Stakeholder Relationship.
- Maintaining records of the stakeholders’ requests and the associated feedback.
- Maintaining positive client relationships
- Providing timely, accurate, and professional support to partner and customer queries, received via phone and/or email.
What we are looking for:
- Bachelor's degree from an accredited university.
- 2+ years of CS/OPS BPO Experience and a background in handling booking schedules.
- Excellent interpersonal skills and is able to understand individual's motivations.
- Has excellent oral and written communication skills.
- Has good planning and organisational skills, enabling stakeholder knowledge to be effectively disseminated and shared within the team.
- Strong strategic and analytical mindset.
PERKS OF BEING A PART of JUSTLIFE
No benefit would replace the start-up spirit, working with a great team, and entrepreneurial working environment! However, we also have benefits like:
We care about you
- Structured and predictable salary progression.
- Flexible working hours and remote working depending on the job.
- JustHoliday! One-day extra vacation on your birthday.
- Team-building games, challenges, and activities!
We improve you
- Working with a great team and entrepreneurial spirit!
- Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
- Fast career growth.
- Internal career opportunities.
We recognize you
- ‘’JustHeroes’’ Reward and Recognition Program.
- Discounts and gifts vouchers.
- Employee Referral Program.
Justlife (previously Justmop) is the Middle East’s leading marketplace for home cleanings, beauty & wellness, and other homes services such as maintenance and laundry. Justlife’s long-term vision is to become a super app for everything related to home services.
Since our inception, we've slowly been expanding our services from home cleaning alone to serving all your needs at home.
Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman, and Bahrain.
Our Mission: We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our team members a work environment where they thrive towards their best versions.