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Quality and Operations Executive

Justlife is rocking the region with its beautifully designed home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.

Do you envision shaping the future of home services in one of the fast-growing tech companies based in Dubai?

Then, don't lose another second! Come onboard and be a part of this exciting adventure of growth and success and take over a key role in Quality and Operations Executive.

Join us and just shine with us!

What we expect from you:

  • Supervising a team of service providers.
  • Training service providers to professional standards.
  • Creating and implementing on-demand service delivery processes.
  • Ensuring compliance with Justlife standard operating procedures.
  • Coordinating Quality of service delivery efforts between company and partners.
  • Purchasing, procurement and inventory management of materials.
  • Coordinating with finance department and headquarters to ensure that service teams receive the correct amount of incentives.
  • Monitoring of performance to maintain high operational and service standards.

What we are looking for:

  • Bachelor's degree from an accredited university.
  • 1 to 3 years in a related role in quality and service.
  • Exceptional communication in both Arabic and English (written and spoken) and efficient organizational skills.
  • Data-driven decision-making mentality and sound business judgment through analytical thinking.
  • Experience with on-demand service platforms.
  • Prior experience in training groups of people (especially online/remotely).
  • Familiarity with data analysis and procurement procedures is a plus.

PERKS OF BEING PART OF JUSTLIFE

No benefit would replace the start-up spirit, working with a great team, and entrepreneurial working environment! However, we also have benefits like:

We care about you

  • Structured and predictable salary progression.
  • Flexible working hours and remote working depending on the job.
  • JustHoliday! One-day extra vacation on your birthday.
  • Team-building games, challenges, and activities! 

We improve you

  • Working with a great team and entrepreneurial spirit!
  • Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
  • Fast career growth.
  • Internal career opportunities. 

We recognize you

  • ‘’JustHeroes’’ Reward and Recognition Program.
  • Discounts and gifts vouchers.
  • Employee Referral Program.

About Us:

Justlife (previously Justmop) is the Middle East’s leading marketplace for home cleanings, beauty & wellness, and other homes services such as maintenance and laundry. Justlife’s long-term vision is to become a super app for everything related to home services.

Since our inception, we've slowly been expanding our services from home cleaning alone to serving all your needs at home.

Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman, and Bahrain. 

Our Mission: We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our team members a work environment where they thrive towards their best versions.

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