Account Manager
Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech startups based in Dubai?
Come onboard and dedicate yourself to becoming #everydaybetter!
We’re looking for a commercially driven Account Manager (Salon & Spa) who will own and grow a portfolio of exclusive and marketplace salon & spa partners in the Business Development department, and be a part of this exciting adventure of never-ending growth and success.
What we expect from you:
- Own a portfolio of beauty & wellness partners, driving both GMV growth and profitability (discounts, commissions, utilization, gateway fees)
- Develop onboarding plans for crews & new partners to expand supply across services and cities
- Build tailored growth strategies and hold partners accountable for execution
- Negotiate terms (commissions, exclusivity, promos) with strong commercial acumen
- Benchmark performance against UAE market & competitors to unlock untapped opportunities
- Forecast demand across cities by service type, aligning supply & discount levers
- Collaborate with Ops to improve booking flow, crew allocation, and zone segmentation
- Partner with the Quality team to close the loop on escalations through audits & retraining
- Run performance reviews on repeat %, cancellations, and operational gaps
- Lead weekly/monthly business reviews (WBR/MBR) for your portfolio
- Deep dive into demand/supply gaps, building action plans grounded in data
- Analyze which services/categories drive growth, need improvement, or present immediate opportunities
What we are looking for:
- Bachelor’s degree (Business, Economics, Marketing, Engineering, or similar)
- 3–5 years account management in e-commerce, marketplaces, or service platforms
- Direct P&L, GMV, or portfolio growth ownership experience
- Strong analytical skills with advanced Excel/Google Sheets proficiency, hands-on experience with Power BI, Freshdesk, and CRM tools, and expertise in KPIs, forecasting, and performance deep-dives
- Strong financial acumen, comfortable with partner earnings analysis
- Proven record of negotiating commissions, contracts, and exclusivity
- Ability to balance growth and profitability in complex partner discussions
- Excellent communicator and cross-functional influencer
- Experience in the beauty, wellness, mobility, or home services industry (nice to have)
PERKS OF BEING A PART of JUSTLIFE
Nothing would replace the start-up spirit, working with an evolving culture and fulfilling workplace! And, we offer you benefits like:
We care about you
- One-day extra vacation on your birthday with our JustHoliday!
- Free Justlife credits so you can enjoy our own services.
- Work reality escapes opportunities through team-building games, challenges, and many more activities.
We improve you
- Working with a great team and entrepreneurial spirit.
- Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
- Never-ending growth and fast career development and internal career opportunities.
- A fair and objective Performance Management System.
We recognize you
- Ignition of the hero in you through our ‘’JustHeroes’’ Reward and Recognition Program.
- Availability of company discounts and gift vouchers.
- A bonus for every successful Employee Referral.
ABOUT US
At Justlife, we envision a life without any chores that keep you from doing what you really want to.
Justlife is the region’s leading super app for home services. We connect individual needs with on-demand services, through our innovative marketplace platform.
We helped digitalize the cleaning service industry in UAE, back in 2015, and have been expanding our services from home cleaning alone to serving all our customer’s needs at home across the GCC. We now offer home cleaning, salon & spa at home, healthcare at home, maintenance & repairs, upholstery cleaning, pest control & disinfection, moving and packing, and car cleaning, and many more.
We built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar and Oman. With a team of 200+ full-timers and over 1000 service professionals, we pride ourselves in having created a culture that puts people first.
We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our employees a work environment where they can be their best versions of themselves.
Join the tribe and let’s become #everydaybetter, together!