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CRM Executive (Remote)

Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.

Do you envision shaping the future of all home services in one of the fast-growing tech companies based in Dubai?

Then, don't lose another second! Come onboard and be a part of this exciting adventure of growth and success and take over a key role in Marketing team as a CRM Executive.

Join us and just shine with us! 

What we expect from you:

We are looking for an enthusiastic and ambitious CRM Executive to join our expanding team to make a real difference.

  • Define and improve customer communication strategies for our brand in the GCC,
  • Coordinate all campaign-related activities with the responsible stakeholders; e.g., planning, segmentation and campaign evaluation,
  • Builds campaigns & automated flows in our CRM tool across multiple channels, such as email, push notifications, SMS and in-app fields,
  • Lead data accuracy throughout all platforms,
  • Formulate tests in line with CRM goals,
  • Continuously improve customer communication to engage, retain and reactivate customers,
  • Monitor and measure relevant CRM KPIs,
  • Document and share test results and CRM best practices,
  • Develop country/region strategies and identify brand growth opportunities by understanding regional specific audiences, the competitive landscape, consumer trends, and market data.

What we are looking for:

  • Bachelor's degree in a related field,
  • At least 5 years of working experience in the field of CRM or multi-channel marketing,
  • Minimum 2 years of experience in GCC Region,
  • Familiarity with loyalty, retention programs, and the customer life cycle concept,
  • Proven experience in working with CRM and campaign management tools (knowledge with customer.io is a plus),
  • Basic HTML knowledge,
  • Deep knowledge of digital media platforms, best practices, and market trend,
  • Experience in analyzing and driving a mobile-first user conversion funnel,
  • Analytical as well as data-driven but also have an eye for great content, which enables you to plan, create, introduce and develop successful new CRM campaigns,
  • Have a good eye for detail and take pride in your campaigns,
  • Experience developing and executing A/B tests and translating the results into valuable business insights,
  • Proven expertise in delivering analysis that yields new insights to increase efficiencies,
  • Target driven and ability to drive meeting of very aggressive targets,
  • High growth start-up experience is a plus,
  • An expert collaborator, you can work in international and cross-functional teams and deliver results,
  • Excellent written and communication skills in English.

PERKS OF BEING PART OF JUSTLIFE

No benefit would replace the start-up spirit, working with a great team, and entrepreneurial working environment! However, we also have benefits like:

We care about you

  • Structured and predictable salary progression
  • Flexible working hours and remote working depending on the job
  • JustHoliday! One-day extra vacation on your birthday
  • Team-building games, challenges, and activities!

We improve you

  • Working with a great team and entrepreneurial spirit!
  • Continuous learning with mentorship, coaching, on-the-job, and internal-external  training
  • Fast career growth
  • Internal career opportunities

We recognize you

  • ‘’JustHeroes’’ Reward and Recognition Program
  • Discounts and gifts vouchers
  • Employee Referral Program

About Us:

Justlife (previously Justmop) is the Middle East’s leading marketplace for home cleanings, beauty & wellness, and other homes services such as maintenance and laundry. Justlife’s long-term vision is to become a super app for everything related to home services.

Since our inception, we've slowly been expanding our services from home cleaning alone to serving all your needs at home.

Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman, and Bahrain. 

Our Mission: We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our team members a work environment where they thrive towards their best versions.

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