Justlife is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky.
Do you envision shaping the future of all home services in one of the fast-growing tech companies based in Dubai?
Then, don't lose another second! Come onboard and be a part of this exciting adventure of growth and success and take over a key role as an Exclusive Operations Executive – KSA.
Join us and just shine with us!
What we expect from you:
- Be responsible for the operations and business development for the exclusive team in KSA.
- Developing operations processes and delivering quality.
- Manage project to improve customer experience.
- Responsible in creating processes logistic services.
- Identify causes of operational issues as well as symptoms, diagnosis, and cure
- keep track on the performance of the operations for both internal service providers and external service providers.
- Monitor every performance metrics and communicate with the relevant stakeholder to prepare a strategy for operations to run efficiently.
What we are looking for:
- 2+ years of experience in Customer Support or Operations.
- Experience within a technology or internet industry is ideal, especially experience working with sales and business development teams in SaaS.
- Bachelor's degree in a relevant field.
- Excellent verbal & written English and Arabic skills..
- Full competence across Microsoft office suite (especially Excel & PowerPoint)
- A strong team player who is committed to taking on a systematic and agile way of thinking.
- Strong attention to detail, ability to prioritize workload, and handle multiple tasks at once.
- Being proactive, innovative, creative, and able to think outside of the box.
- Having integrity and universal accountability.
PERKS OF BEING A PART of JUSTLIFE
No benefit would replace the start-up spirit, working with a great team, and entrepreneurial working environment! However, we also have benefits like:
We care about you
- Structured and predictable salary progression.
- Flexible working hours and remote working depending on the job.
- JustHoliday! One-day extra vacation on your birthday.
- Team-building games, challenges, and activities!
We improve you
- Working with a great team and entrepreneurial spirit!
- Continuous learning with mentorship, coaching, on-the-job, and internal-external training.
- Fast career growth.
- Internal career opportunities.
We recognize you
- ‘’JustHeroes’’ Reward and Recognition Program.
- Discounts and gifts vouchers.
- Employee Referral Program.
Justlife (previously Justmop) is the Middle East’s leading marketplace for home cleanings, beauty & wellness, and other homes services such as maintenance and laundry. Justlife’s long-term vision is to become a super app for everything related to home services.
Since our inception, we've slowly been expanding our services from home cleaning alone to serving all your needs at home.
Justlife has built a network of thousands of trained professionals and served over 6 million sessions across UAE, KSA, Kuwait, Qatar, Oman, and Bahrain.
Our Mission: We promise our customers stellar service, our suppliers a valuable partner, our professionals a better life, and our team members a work environment where they thrive towards their best versions.